CePro support levels
The level of CePro involvement depends on the course and service. Always identify your support level before following an AMC or Ans procedure.
AMC
AMC Gold
Provided for all BA1 and BA2 courses with exams held during an exam session. CePro provides the highest level of operational support, including file exchange, final compilation/personalization, coordination with the Print Center, scanning, AMC processing, annotated PDFs and results/statistics delivery.
AMC Silver
Provided for courses from approximately 100 students. Support includes access to AMC resources and templates, scanning, access to the AMC environment for compilation/correction, documentation and remote support.
AMC Bronze
Provided for courses with fewer than approximately 100 students. Support includes access to the AMC environment and templates. Scanning is provided for exams with more than 50 students; for smaller exams, the teacher may need to perform the scanning step.
Ans
Ans Gold
Provided for all BA1 and BA2 courses with exams held during an exam session. CePro support includes access to Ans, personalized copies, coordination with the Print Center, scanning, import of scans into Ans, documentation and support.
Ans Silver
Provided for other courses with more than 50 students. CePro provides Ans access, personalized copies, scanning, scan import into Ans and documentation.